Effective Date: [Insert Date]
Agency Name: EcomGoFly
Website: ecomgofly@gmail.com
Information We Collect
- Contact details (name, email, phone number, project details files).
- Online store login credentials (username/email and password) provided for service delivery.
- Project details, requirements, and communication records.
- No financial or payment card details are collected or stored on our website.
How We Use Information
- To securely access client online stores and deliver agreed services.
- To verify that client accounts are private and not accessed by unauthorized third parties.
- To communicate with clients regarding project progress.
- To maintain records for business operations and compliance.
Data Security & Confidentiality
- Clients are required to reset or change their store login credentials before sharing them with us, ensuring no one else has access.
- Store login credentials are handled with strict confidentiality and used only for the agreed project.
- Access is limited to authorized team members directly involved in the client’s project.
- Data is stored securely using encryption and protected systems.
- We never share client credentials or sensitive information with third parties.
- After project completion, clients are strongly advised to change their store login credentials again to ensure continued privacy and security.
- Clients may request deletion of their credentials from our records after the project is closed.
Client Responsibility
- Clients agree to update or change their store login credentials before sharing them with us if those credentials have previously been shared with others.
- Clients also agree to change their credentials again after the project is completed.
- Clients remain responsible for maintaining the security of their accounts outside of our agreed work.
Data Retention
- Client login credentials are retained only as long as necessary to complete the project.
- Upon request, we permanently delete client credentials and related data.
- General business records (e.g., invoices, proposals) may be retained for legal and accounting purposes.
Client Rights
Clients have the right to:
- Access the personal data we hold about them.
- Request corrections or updates.
- Request deletion of sensitive data (including store login credentials).
- Withdraw consent for data processing at any time.
Cookies & Analytics
Our website may use cookies or analytics tools to improve user experience. Visitors can manage cookie preferences through their browser settings.
External Payments
All payments are processed externally via secure platforms (Remitly, Payoneer, Crypto, etc.). We do not collect or store client bank or card details on our website.
Sharing of Information
We do not sell, rent, or disclose client information to third parties, except when required by law.
Updates
We may update this Privacy Policy from time to time to reflect changes in law or business practices. Updates will be posted on this page with a revised effective date.
Contact
Email: [your email address]
Phone/WhatsApp: [your contact number]
